Privacy Policy
How VEXDALA LABS LTD collects, uses, and protects your personal information.
Last updated: 8 June 2025
1. Introduction
VEXDALA LABS LTD ("VEXDALA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website at vexdala.com, use our products, or contact us.
We are a company registered in England and Wales. For the purposes of UK data protection law, VEXDALA LABS LTD is the data controller of personal data processed through this website.
2. Information We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, and any details you provide when completing our contact form or corresponding with us.
- Technical data: IP address, browser type, device information, operating system, and pages visited, collected automatically through cookies and similar technologies.
- Usage data: information about how you interact with our website and products, including preferences and settings.
- Product data: if you use our applications, we may process account information and content you choose to store within those products, as described in each product's privacy notice.
3. How We Use Your Information
We use personal data for the following purposes:
- To respond to enquiries submitted through our contact form or email.
- To provide, maintain, and improve our website and products.
- To send service-related communications, where permitted by law.
- To analyse website usage and improve user experience.
- To comply with legal obligations and protect our legal rights.
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data on the following legal bases:
- Consent: where you have given clear consent, such as when submitting a contact form.
- Legitimate interests: to operate and improve our business, provided your rights are not overridden.
- Contract: where processing is necessary to perform a contract with you or take steps at your request.
- Legal obligation: where we are required to process data by law.
5. Cookies
Our website may use essential cookies required for basic functionality. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who assist with hosting, analytics, or email delivery, under strict data processing agreements.
- Professional advisers such as lawyers or accountants, where necessary.
- Law enforcement or regulatory bodies, where required by law.
7. International Transfers
If we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO).
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to two years unless a longer period is required.
9. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request erasure of your data in certain circumstances.
- Object to or restrict processing in certain circumstances.
- Request data portability where applicable.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at privacy@vexdala.com. You also have the right to lodge a complaint with the ICO at ico.org.uk.
10. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our website and products are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
VEXDALA LABS LTD
Email: privacy@vexdala.com
United Kingdom